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Presentations
  • Dobbelstein, T.: Markt- und Kundenanalyse, ein anwendungsorientierter Überblick, Wirtschaftsförderung Bodenseekreis, 20. März 2024.
  • Sinemus, K. / Zielke, S. / Dobbelstein, T. (2024): Should retailers use gamified promotions in shopping apps?, AMA Winter Marketing Educators’ Conference, St. 23. – 25. February 2024, Pete Beach, Florida, USA.
  • Dobbelstein, T. / Lochner, C.: Factors influencing purchase intention for recycled products: A comparative analysis of Germany and South Africa, World Recycling Convention, 23. – 25. October 2023, Madrid, Spain.
  • Dobbelstein, T: Recycled products: High Intention - low action! What drives South Africans and Germans (not) to buy recycled products? Envision 2030 public lecture Durban University of Technology, 17. October 2023, Durban, South Africa.
  • Dobbelstein, T. / Sinemus, K. / Zielke, S.: Gamification in Shopping Apps – Einfluss auf die Kaufwahrscheinlichkeit, Digitales Zukunftszentrum Allgäu-Oberschwaben, 14. September 23, Isny, Germany.
  • Dobbelstein, T. / Sinemus, K. / Zielke, S.: Gamified Promotions in Shopping Apps: The Role of Regret and its Impact on Purchase Intention, 29th International Conference on Recent Advances in Retailing and Consumer Science, July 24 – 27, 2023, Lyon, France.
  • Dobbelstein, T. / Lochner, C.: Factors influencing purchase intention for recycled products: A comparative analysis of Germany and South Africa, DHBW Research Day 2023, 6. July 2023, Stuttgart, Germany.
  • Pooe, B. / Dobbelstein, T.: Factors Influencing Consumers Intended and Actual Sustainable Purchases of Clothing in Germany and South Africa, DHBW Research Day 2023, 6. July 2023, Stuttgart, Germany.
  • Dobbelstein, T. / Lochner, C.: How to encourage buying recycled products – a South African German comparison, Global Corporate Governance Institute, 9th international conference on CSR, sustainability, ethics and governance, towards an ESG world, 14. – 16. June, Santander, Spain.
  • Dobbelstein, T. / Heidig, W. / Meintjes, C.: Whether to adopt or not? A South African / German comparison of consumer’s resistance against and adoption of Smart Household Appliance (IoT), W&R SETA Inaugural Research Conference, 5th October 2022, CapeTown, South Africa.
  • Pooe, B. / Dobbelstein, T.. Critical Sustainability Factors and Differences of Consumers in Germany and South Africa when Purchasing Clothing, BRICS postgraduate forum 2022, 26. - 27.09.2022, Campinas-SP, Brazil.
  • Dobbelstein, T. / Heidig, W. / Meintjes, C.: Resistance against and adoption of Smart Household Appliance, ENVISION 2030, Durban University of Technology, 18th August 2022, Durban, South Afrika.
  • Dobbelstein, T. / Mason, R. / Kamwendo, R.:  Attitudes and Behaviour Towards Small Local FMCG Brands: A Comparative Study between South Africa and Germany, 28th Recent Advances in Retailing and Service Science Conference, 23. - 26. July, 2022, Baveno, Italy.
  • Dobbelstein, T. / Heidig, W. / Meintjes, C.: Smart Household Appliances-Criteria Influencing Resistance and Adoption, International Conference on Economics and Business Management (ICEBM), 18th - 19th June, 2022, London, United Kingdom.
  • Dobbelstein, T / Corbishley, K / Mason, R.: Measurements to support farmers’ markets - a South African German
    comparison    , International Congress on Economy, Finance, and Business (ICEFB 22), 25th May 2022, Lusaka Zambia.
  • Pooe, B. / Dobbelstein, T.: Insight into biases when measuring socioeconomics and demographics of consumers patronising retailing fashion design entrepreneurs: Germany’s perspective vs South African requirements, 11th Cross-Cultural Business Conference, May 12th - 13th, 2022, University of Applied Sciences Upper Austria, Steyr, Austria.
  • Corbishley, K. / Dobbelstein, T. / Mason, R.: Creating enthusiasm about farmers’ markets in a post pandemic world – a South African-German comparison, Conversation on sustainable development on the African continent, 07. - 09.12. 2021, Durban, South Africa.
  • Sinemus, K. / Zielke, S. / Dobbelstein, T.: Shopping App Features: Their impact on customer satisfaction and loyalty, The 7th Nordic Retail and Wholesale Conference (NRWC), 9th – 11th November 2021, Umeå, Sweden.

  • Dobbelstein, T / Corbishley, K / Mason, R.: Creating enthusiasm about farmers’ markets in a post pandemic world – a South African-German comparison, 12th Annual Global Business Conference 2021 “Doing Business in Post Pandemic World” 22. – 25.09.2021, Zagreb, Croatia.

  • Pooe, B. / Dobbelstein, T.: Consumer Patronage of Retailing Fashion Design Entrepreneurs: Germany’s Perspective vs South African Requirements, Envision 2030, public lecture Durban University of Technology, 02.09.2021, Durban South Africa.

  • Dobbelstein, T.: German and South African millennials’ reactions to fear and stress when purchasing products during COVID-19, Department of Marketing and Retail Management, Durban university of technology, Envision 2030 symposium “The Marketing and Retail Landscape since the emergence of COVID-19”, 26.08.21, Durban, South Africa.

  • Dobbelstein, T. / Naiido, V.: The influence of personality traits of millennials on the buying behaviour during the Covid 19 pandemic – a comparative study between South Africa and Germany,19th Annual International Conference on Marketing 28. June - 1. July 2021, Athens, Greece.

  • Dobbelstein, T.: Success factors of small local FMCG brands – a South African - German comparison, public lecture Durban University of Technology, 8.6.2021 Durban, South Africa.

  • Dobbelstein, T.: Covid 19 and Shopping Behaviour, 15.04.21, Rotary Club Ravensburg, Ravensburg, Germany.

  • Dobbelstein, T.: The Impact of COVID-19 on Generation Y’s Shopping Behaviour during different stages of the pandemic in South Africa and Germany, 22. January 2021, Durban University of Technoloy, Durban, South Africa.

  • Dobbelstein, T.: Innovative Curricula and Engaged University - Eyetracking as an example of Applied Cooperative Research, public lecture at Durban University of Technology, 22.09.20, Durban, South Africa.

  • Dobbelstein, T.: Adaptive graduates and distinctive education - the benefit of consequent cooperative education for students, companies and society, public guest lecture Durban University of Technology, 12.03.2020, Durban, South Africa.

  • Dobbelstein, T.: Quantitative Research Methodologies - Theoretical Process and Current Practical Challenges, public guest lecture Cape Peninsula University of Technology, 13.02.2020, Cape Town, South Africa.

  • Dobbelstein, T. /  Mason, R. / Corbishley, K.: Shopping malls in South Africa and Germany – changing use and customer concerns, 10th Annual Global Business Conference,  25. - 28. September, 2019,  Sibenik,  Croatia.

  • Dobbelstein, T. / Ortlinghaus, A. / Zielke, S.: The impact of risk dimensions on the attitude toward multi-channel technologies, 26th International Conference on Recent Advances in Retailing and Service Science, July 8-10, 2019, Tallinn, Estonia.

  • Dobbelstein, T. / Ortlinghaus, A. / Zielke, S.: Risk Perceptions in Multi Channel Retailing, Posterpresentation DHBW conference digital transformation, 07.02.2019, Heilbronn, Germany.

  • Dobbelstein, T.: Was wir über Sie wissen – Einblicke in die Marktforschung - über Eyetracking, Mikrogeographie und Big Data, 18. Kube-Form, 20.11.18, Kempten, Germany.

  • Blomberg, A. / Zielke, S./ Dobbelstein, T.: The Impact of Risk Perceptions on the Attitude toward Multi-Channel Technologies, NRWC - Nordic retail and wholesale conference, 8.-9.11. 2018, Reykjavík, Iceland.

  • Erasmus, A. C. / Dobbelstein, T. / Donoghue, S.: A Cross-Cultural Comparison of Consumers’ Shopping Styles in Online and Brick-and-Mortar contexts, European Institute for Retail and Service Studies (EIRASS), 25th international conference on recent advances in retailing and service science, 16. - 29.07.2018, Madeira, Portugal.

  • Dobbelstein, T: Die Echt Bodensee Card aus Sicht der Touristen - Methode und Ergebnisse der Marktforschung, Marketing Community Bodensee, 13.06.18, Frickingen, Deutschland. 

  • Dobbelstein, T: Analyzing market potential for innovative products, Durban University of Technology, conference on: Creating local and regional innovation & entrepreneurial ecosystems, 14.03.2018, Durban, South Africa.

  • Dobbelstein, T.: Digitization in the County of Ravensburg, empirical results and advice for action, 27.11.17, Ravensburg, Germany.

  • Dobbelstein, T.: Shopping trends in Germany - propensity to shop online versus at brick-and-mortar stores and implications for marketing of retailers and cities, University of Pretoria, 29.03.17, Pretoria, South Africa.

  • Dobbelstein, T.: Baden-Württemberg Cooperative State University, a model of connecting industry and university, Durban University of Technology, Research, Innovation and Engagement (RIE) Forum, 14.02.2017, Durban, South Africa.

  • Dobbelstein, T.: Denn WIR wissen, was SIE tun - Einblicke in die Welt der Kundenanalyse, New Year's reception Trade and Business association, 08.01.2017,  Ummendorf-Fischbach, Germany. 

  • Zielke, S. / Dobbelstein, T.: Insights in the Usage of Online Price Search Strategies, 5th Nordic Retail and Wholesale Conference, 9. - 10.11.2016, Aarhus, Denmark. 

  • Dobbelstein, T. / Heidig, W. / Jooste, W. / Mason, R.: The Retail Industry in South Africa as Employer of first Choice for young Talents, International Conference on Business Management Dynamics, 07. - 08.09.2016, Cape Town, South Africa.

  • Dobbelstein, T. / Zielke, S.: Insights in the Usage of Price Comparison Websites, European Institute for Retailing and Service Studies (EIRASS), 23. international conference on recent advances in retailing and service science, 11. - 14.07.2016, Edinburgh, Scotland.

  • Dobbelstein, T.: Kundengewinnung - Zielgruppen finden, begeistern, binden, Wirtschaftsförderung Bodenseekreis, 29.06.2016, Eriskirch, Germany.

  • Dobbelstein, T. / Zielke, S.: Drivers of Price Information Search in Brick-and-Mortar and Online Channels, 7th International Conference on Business and Finance, 09.-10.09.2015, Cape Town, South Africa.

  • Dobbelstein, T. / Heidig, W.: Motivation to visit a City - a retail perspective, European Institute for Retail and Service Studies (EIRASS), 22nd international conference on recent advances in retailing and service science, 18. - 21.07.2015, Montreal, Canada.

  • Zielke, S. / Dobbelstein, T.: Price Information in Online and offline Channels, 18th international Conference on Research in the Distribution Trades, European Association of Education and Research in Commercial Distribution (EAERCD), 01.03.07.2015, Rennes, France.

  • Dobbelstein, T.: Mystery Shopping - German Insights, University of Cape Town, 11.02.2015, Cape Town, South Africa.

  • Dobbelstein, T.: Informationen als Basis eines fundierten B2B-Marketings - über Kunden, Marktpotentiale, Bedarfe und Entscheidungen, presentation at Maybach-Seminar, 18.11.2014, Friedrichshafen, Germany.

  • Dobbelstein, T.: International Market Analysis in India, Goa University, 23.10.2014, Taleigao, Goa, India. 

  • Zielke, S / Dobbelstein, T.: Einflussfaktoren des Preissuchverhaltens in unterschiedlichen Kanälen und Warengruppen, Handelsforschung 2014, 6th (bi-annual) conference, 16.10. - 18.10.14, Trier University, Germany. 

  • Dobbelstein, T. / Zielke, S.: Customers' Price Search Behaviour in Different Channels and Product Categories, European Institute of Retail and Service Studies (EIRASS), 21st international conference on recent advances in retail and service science, 07.07. - 10.07.2014, Bucharest, Romania 

  • Zielke, S. / Dobbelstein, T.: Drivers of Price Information Search in Brick-and-Mortar and Online Channels, Shopper Marketing & Pricing Conference, 08.05. - 10.05.2014, Stockholm, Sweden

  • Dobbelstein, T.: Kundenzufriedenheitsanalyse und Mystery Shopping als Instrumente zur Kontrolle der Dienstleistungsqualität, 28.04.14, SRH Hochschule, Berlin, Germany

  • Dobbelstein, T.: Life-style based market segmentation in Europe, theoretical foundation and practical application, 18.02.2014, Durban University of Technology, Durban, South Africa

  • Dobbelstein, T.: New developments in selected steps of the research planning process: sampling and data collection, 11.02.2014, University of Pretoria, Pretoria, South Africa   

  • Dobbelstein, T.: Relevance and Trustworthiness as Success Factors of Weblog Marketing, European Institute of Retailing and Services Studies (EIRASS), 20th international conference on recent advances in retail and service science, 07.07. - 10.07.2013, Philadelphia, USA

  • Erasmus, A. C. /  Donoghue, S./  Dobbelstein, T.: Consumers’ perception of the complexity of selected household purchase decisions, European Institute of Retailing and Services Studies (EIRASS), 20th international conference on recent advances in retail and service science, 07.07. - 10.07.2013, Philadelphia, USA

  • Dobbelstein, T: Marktforschung - ein systematisches Instrument zur Analyse der Kundenbedürfnisse als Basis nachhaltiger Kundenzufriedenheit, Agricultural Center Baden-Württemberg,  06.07.2013, Wangen, Germany

  • Dobbelstein, T: Kundenwünsche richtig verstehen, biz Netzwerkmesse, 11.06.2013, Ravensburg, Germany

  • Dobbelstein, T.: Erfolgsfaktor Kundenzufriedenheit, 11.06.2013, Altusried, Germany

  • Dobbelstein, T.: Wünsche erkennen, Zufriedenheit erreichen, Menschen begeistern, Die Kunst Kunden wie Bürgern das Richtige zu bieten, opening ceremony Z&M 3D-Welt, 28.03.2013, Friedrichshafen, Germany

  • Dobbelstein, T.: The Influence of Complexity and Vitality of Markets on Marketing Instruments, research stay 05.11. - 21.12.2012, Durban University of Technology, Durban South Africa.

  • Dobbelstein, T.: Market Potential of Community produced Textiles on Regional German Retail Markets - an Educational Student Project to Support Communities, Community Engagement Symposium: Embracing Diversity, Expanding Engagement, Utilizing Technology, 26. - 27.11.2012, North-West University, Vanderbijlpark, South Africa.

  • Dobbelstein, T.: Changing Perception and Target Groups of Private Labels - Advice for Retailers, Institutional Research Day 15.11.2012, Durban University of Technology, Durban, South Africa.

  • Dobbelstein, T.: Zielgruppenanalyse für Ulm - Ergebnisse einer Zielgruppenanalyse für den Ulmer Handel, Chamber of Industry and Commerce Ulm: Marktforschung im Stadt und Citymarketing, 10.11.2012, Ulm Germany.

  • Dobbelstein, T.: Begeisternde Inhalte richtig kommuniziert - Marktforschung als Entscheidunghilfe für die Auswahl und Darstellung von Werbebotschaften - opening ceremony inallermunde, 27.09.2012, Leutkirch, Germany. 

  • Dobbelstein, T.: The Importance of Human Resource and Cost Management as Critical Successs Factors in Hotels; an Empirical Analysis, European Institute of Retailing and Services Studies (EIRASS), 19th international conference on recent advances in retail and service science, 09.07. - 12.07.2012, Vienna, Austria.

  • Dobbelstein, T.: Systematische Impulse zur Spendenakquisition, Lions Club Tettnang, 12.09.2011, Tettnang.

  • Dobbelstein, T.: Marktchancen für Invention - Marktforschung als Entscheidungshilfe für Erfinder, 12. Bodensee-Seminar für InnovationsberaterInnen, Chamber of Industry and Commerce Ulm and Chamber of Industry and Commerce IHK Bodensee-Oberschwaben, 09.09.2011, Lindau.

  • Dobbelstein, T.: The regional anchoring of a compulsory health insurance, European Institute of Retailing and Services Studies (EIRASS), 18th international conference on recent advances in retail and service science, 15.07. - 18.07.2011, San Diego, USA.

  • Dobbelstein, T.: Der zufriedene Handwerkskunde von morgen - Zielgruppen und ihre Erwartungen, Consultant training 2011, Ministry of Economics Baden-Württemberg and Chamber of Industry and Commerce Ulm, 04.05.2011, Bad Waldsee.

  • Dobbelstein, T.: Analysis of Customer Behaviour, presentation at the Durban University of Technology, 07.03.2011, Durban, South Africa.

  • Dobbelstein, T.: Marktforschung - die unterschätzte Marketingdisziplin, Mittelstandsforum Marketing, IHK Ulm und Marketingclub Ulm/Neu-Ulm, 24.02.2011, Ulm.

  • Dobbelstein, T. / Ottler, S.: Auf den Augenblick kommt es an! Eyetracking als Instrument des Werbecontrollings, Marketingclub Bodensee, 23.02.2011, Ravensburg.

  • Dobbelstein, T.: Mystery Shopping als Instrument zur Kontrolle der Dienstleistungsqualität, Universität Bayreuth, Lehrstuhl für Betriebswirtschaftslehre VIII - Dienstleistungsmanagement, Prof. Dr. Herbert Woratschek, 30.11.2010, Bayreuth.

  • Dobbelstein, T.: Wer sind meine Kunden und welche Wünsche haben sie? Die Kundenanalyse als Basis des strategischen Verkaufens, Chamber of Industry and Commerce Jungunternehmertag, 17.11.2010, Ravensburg.

  • Dobbelstein, T.: Kundenzufriedenheit maßnahmeorientiert messen, Handwerk pro Ravensburg, 15.11.2010, Ravensburg. 

  • Dobbelstein, T.: Kundengewinnung konzeptionell angehen, Business breakfast Chamber of Industry and Commerce  Bodensee-Oberschwaben, 13.07.2010, Isny-Neutrauchburg.

  • Dobbelstein, T. / Dheeray, S.: An examination of antecedents of customer satisfaction in e-tailing environment, European Institute of Retailing and Services Studies (EIRASS), 17th international conference on recent advances in retail and service science, 02.07. - 05.07.2010, Istanbul, Turkey. 

  • Dobbelstein, T.: Research Innovation and Technology Transfer between private enterprises and Baden-Württemberg Cooperative State University, Southern African Society of Co-Operative Education (SASCE) 2010 International Conference on Human Capital and Partnership in Work integrated learning,  28.03. - 31.03.2010, Kempton Park, Gauteng, South Africa.

  • Dobbelstein, T.: The use of lifestyle based micro-geographic market segmentation and eye tracking for market research, Durban University of Technology, 24.03.2010, Durban, South Africa.

  • Dobbelstein, T.: Mystery Shopping als Instrument der Dienstleistungsqualität, Universität Bayreuth, Lehrstuhl für Betriebswirtschaftslehre VIII - Dienstleistungsmanagement, Prof. Dr. Herbert Woratschek, 19.01.2010, Bayreuth.

  • Dobbelstein, T.: Kundenzufriedenheit und Kundenbindung - besondere Bedeutung in Krisenzeiten, Rotary Youth Leadership Award, 07.11.2009, Friedrichshafen.

  • Dobbelstein, T.: Research, Innovation and Technology Transfer between private enterprise and Baden-Württemberg Cooperative State University, South African Technology Network (SATN), Annual Conference on Technological Innovation at Universities in South Africa towards industrial and socio-economic development, 15.07. - 17.07.2009, Cape Town, South Africa.

  • Dobbelstein, T. / Renzing, O.: Criteria that influence a patient’s opinion about the medical quality of physicians in private practices, European Institute of Retailing and Services Studies (EIRASS), 16th international conference on recent advances in retail and service science, 06.07. - 09.07.2009, Niagara Falls, Canada.

  • Dobbelstein, T. / Kuskova, E.: Psychographic customer features as determinants of attitudes towards private labels – an empirical analysis in Russia and Germany, European Institute of Retailing and Services Studies (EIRASS), 16th international conference on recent advances in retail and service science, 06.07. - 09.07.2009, Niagara Falls, Canada.

  • Dobbelstein, T.: Marktforschung für Unternehmen im Landkreis Ravensburg - Kunden in der Krise begeistern und binden, Mittelstandsinitiative der Kreissparkasse Ravensburg und der Schwäbischen Zeitung, 01.07.2009, Isny.

  • Dobbelstein, T.: Zielgruppen finden, begeistern, binden, Wirtschaftsförderung Bodenseekreis, Blick hinter die Kulissen, 24.04.2009, Tettnang.

  • Dobbelstein, T.: Kundenzufriedenheit gezielt analysieren und verbessern, Deutsche Post AG, Direkt Marketing, 20.04.2009, Bad Waldsee.

  • Dobbelstein, T.: Kooperation zwischen klassischer Wirtschaft und Gesundheitswesen - ausgewählte Best Practise Beispiele ,  Gesundheitsausschuss der Chamber of Industry and Commerce Wiesbaden, 02.04.2009, Wiesbaden.

  • Dobbelstein, T.: Geiz wird ungeil - zur Bedeutung der Corporate Social Responsibility für den Deutschen Handel,  Chamber of Industry and Commerce Bodensee-Oberschwaben, 08.10.2008, Ravensburg.

  • Dobbelstein, T. / Dos Santos, M.: The influence of spirituality on the consumer decision making process - especially information behavior and retail store selection, European Institute of Retailing and Services Studies (EIRASS), 15th international conference on recent advances in retail and service science, 14.07. - 17.07.2008, Zagreb, Croatia.

  • Dobbelstein, T.: Erfolgsfaktor Kundenzufriedenheit, Chamber of Industry and Commerce Ulm: Marketing - ein Muss für Gründer, 25.06.2008, Ulm.

  • Dobbelstein, T.: Generation 50+ - Wie werthaltig und homogen ist diese Zielgruppe wirklich?panel discussion, 6. Europäische Strategietage Baden-Baden 2008, 05.06. - 06.06.2008, Baden-Baden.

  • Sharma, D., Dobbelstein, T., Uludag, B., Borna, S.:  Dogmatism and online consumption: Examining the moderating role of trust and value of exchange outcome, The Academy of Marketing Science, Annual Conference 2008: Creating Value in a Global Marketplace, 28.05. - 31.05.2008, Vancouver, Canada.

  • Dobbelstein, T.: Market Research and Communication, German-Iranian Chamber of Industry and Commerce , 09.05. - 11.05.08, Teheran, Islamic Republic of Iran.

  • Dobbelstein, T.: Mystery Shopping als Instrument zur Messung der Dienstleistungsqualität, University Bayreuth, 2008, January 8th, Bayreuth.

  •  Dos Santos, M.A.O., Dobbelstein, T., Herbst, F.J.: Spirituality versus Self-Actualization, a Retail Perspective,The European Institute of Retailing and Service Studies (EIRASS), 14th international conference on recent advances in retail and service science, 2007, June 29th - July 2nd, San Francisco, USA.

  • Dobbelstein, T., Taylor, S.: Beyond international academic student exchange: Adding an international world of work experience, World Association of Cooperative Education (WACE), 15th world conference on cooperative education, 2007, June 26th - June 29th, Singapore.

  • Dobbelstein, T.: Evaluation of Accreditation - changes, opportunities and risks for universities of cooperative education, World Association of Cooperative Education (WACE), 15th world conference on cooperative education, 2007, June 26th - June 29th, Singapore.

  • Dobbelstein, T., Dos Santos, M.A.O., Herbst, F.J.: Exploring consumer`s spiritual development in adulthood: Possible implications for marketing organisations, Academy of Marketing Science Annual Conference: Making Marketing Accountable in a Turbulant World, 2007, May 23rd - May 26, Coral Gables, Florida, USA.

  • Dobbelstein, T.: Der Wirtschaftsfaktor Gesundheit im Landkreis Ravensburg, economic advisory council - city of Ravensburg, 20.03.07, Ravensburg.

  • Dobbelstein, T.: Marketingresearch, Europa Fachhochschule Fresenius, 11.06.2007, Cologne.

  • Dobbelstein, T.: Customer Satisfaction Management, lectureship at Cape Peninsula University of Technology, 2007, February 26th - March 9th, Cape Town, South Africa.

  • Dobbelstein, T.: Current Development in European retailing, lectureship at the University of Johannesburg, 2007, February 19th - February 23rd, Johannesburg, South Africa.

  • Dobbelstein, T.: Improving Guest Satisfaction in Hotels and Restaurants with the help of Mystery Guest Analysis and Guest Satisfaction surveys, business breakfast, University of Johannesburg, 2007, February 20th, Johannesburg, South Africa.

  • Dobbelstein, T.: Bedeutung des Wirtschaftsfaktors Gesundheit im Landkreis Ravensburg - Ergebnisse einer repräsentativen Studie, Chamber of Industry and Commerce Bodensee - Oberschwaben and Netzwerk Gesundheit im Landkreis Ravensburg: Gesundheitsmarkt Oberschwaben - Zukunftsperspektiven einer Gesundheitsregion, 31.01.2007, Ravensburg.

  • Dobbelstein, T.: Der Wirtschaftsfaktors Gesundheit im Landkreis Ravensburg, Bezirksrat AOK Allgäu-Oberschwaben, 29.11.2006, Ravensburg.

  • Dobbelstein, T.: Erfolgsfaktor Kundenzufriedenheit - Möglichkeiten der Messung und Optimierung von Kundenzufriedenheit und Kundenbindung, Chamber of Industry and Commerce Ulm and Chamber of Industry and Commerce Bodensee-Oberschwaben: Marketing  - ein Muss für den Mittelstand, 21.09.2006, Bad Schussenried.

  • Dobbelstein, T.: Customer Satisfaction Management: Mystery Shopping and Customer Surveys as Instruments to improve Customer Satisfaction, Shanghai Jiao Tong University, 23.06.2006, Shanghai, China.

  • Dobbelstein, T., Burscher, O.,: The Executive MBA with a Double Degree - possibilities for Asian-German Joint Ventures in Cooperative Education, WACE Asia Pacific Conference, 24. - 28.06.2006, Shanghai, China.

  • Dobbelstein, T.: Customer Research, Trends, Chances, and Risks of a Modern Research Design and its Application in Marketing, Southern African Marketing Research Association (SAMRA), 24.04.2006, Johannesburg, South Africa.

  • Dobbelstein, T.: Strategic Management for UCE – Analysing and Fulfilling the customers needs,  the Southern African Society of Co-Operative Education (SASCE) 2006 International Conference, 17. – 20.04.06, Vanderbijlpark, South Africa.

  • Dobbelstein, T.: Theories of Consumer Behaviour as a Basis for Market Segmentation, Cape Peninsula University of Technology, 13.04.2006, Cape Town, South Africa and at Vaal University of Technology, 18.04.06, Vanderbijlpark, South Africa.

  • Dobbelstein, T.: Life-Style-Research as an Approach of Explaining Consumer Behaviour in the Service Industry, The Danish Business Academy and Business Academy West, 7. - 11.11.2005, Randers and Esbjerg, Denmark.

  • Dobbelstein, T.: Stärkung des Gesundheitsstandortes Landkreis Ravensburg, Situationsanalyse und Maßnahmen, Bezirksrat AOK Allgäu-Oberschwaben, Ravensburg, 10.05.2005

  • Dobbelstein, T.: New Instruments of Market Research and their Use for Retail Marketing, Fontys Internationale Hogeschool Economie, 27.09 - 01.10.2004, Venlo/Niederlande.

  • Dobbelstein, T.: Consumer Behaviour in Multi-Channel-Retailing,Fontys Internationale Hogeschool Economie, 27.09 - 01.10.2004, Venlo/Niederlande.

  • Dobbelstein, T., Bresler, N.: Exploring the Motivation to study at a German University of Cooperative Education as the Basis of improved University Marketing, 5th Asia Pacific Conference on Cooperative Education, 01.12.2004, Auckland, New Zealand.

  • Dobbelstein, T.: European Life-Styles, Applications in Market-Research and Marketing,  Alan Shawn Feinstein Graduate School, Johnson & Wales University, 10. - 22.6.2004, Providence, Rhode Island (USA).

  • Dobbelstein, T.: Higher Education as a Service Industry as a globalized World, Fourth annual Conference of the Educational Network (EdNet) on behalf of the US Agency for International Development (USAID), 05.04.2004, Almaty, Kasachstan.

  • Dobbelstein, T.: The Impact of E-commerce on Retailing, Vaal University of Technology, 23.02.2004, Vanderbijlpark, South Africa.

  • Dobbelstein, T.: Current Developments in Distribution Management and Retailing,Technikon Witwatersrand (becoming the University of Johannesburg on 1 January 2005), 03.02. - 16.03.2004, Johannesburg, South Africa.

  • Dobbelstein, T.: Theories and Instruments of Analyzing a Company’s Position in a Competitive Environment, Technikon Witwatersrand (becoming the University of Johannesburg on 1 January 2005), 03.02. - 16.03.2004, Johannesburg, South Africa.

  • Dobbelstein, T.: Balanced Scorecard als Instrument der Unternehmenssteuerung im Großhandel, Chamber of Industry and Commerce Bodensee-Oberschwaben, Ravensburg, 15.12.2003.

  • Dobbelstein, T.: Higher Education in the Federal Republic of Germany – Description and Evaluation, Educational Network funded by the United States Agency for International Development (EDNET / USAID), 28.11.2003, Bishkek, Kyrgyz Republic.

  • Dobbelstein, T.: New International Instruments of Customer Research, Academy of Management under the President of the Kyrgyz Republic, 19. - 28.11.2003, Bishkek, Kyrgyz Republic.

  • Dobbelstein, T.: Die BA und Ihre Kunden – ein Konzept zur Analyse von Zufriedenheit und Begeisterung, 1. BA-congress, 04.11.2003, Stuttgart.

  • Dobbelstein, T.: Life-Style-Research as an Instrument of Market Segmentation, Fontys Internationale Hogeschool Economie, 08. - 12. 09.2003, Venlo, The Nether-lands.

  • Dobbelstein, T.: The Use of Couponing in Marketing, Fontys Internationale Hogeschool Economie, 08. - 12. 09.2003, Venlo, The Netherlands.

  • Dobbelstein, T.: Customer Satisfaction - An Overview Applied to Universities -, State University of Jakarta, 02.09.2003, Jakarta, Indonesia.

  • Dobbelstein, T.: Methodology of Teaching and Supervising in Cooperative Education, Vocational Education Development Centre (VEDC), 01. - 05.09.2003, Jakarta, Indonesia.

  • Dobbelstein, T.: Analysing the World of Works’ Requirements as a Foundation to fill Companies with Enthusiasm about Cooperative Education, World Association of Cooperative Education: 13th World Conference on Cooperative Education, 29.08.2003, Rotterdam, The Netherlands.

  • Dobbelstein, T.: Kundenzufriedenheit - Anspruchsveränderungen in wirtschaftlichen Krisen - Südwestmetall, Verband der Metall und Elektroindustrie Baden-Württemberg e. V., Seeschloss Monfort, 17.07.2003, Langenargen.

  • Dobbelstein, T.: Kundenzentren - Pro und Contra, Bundesverband der deutschen Gas- und Wasserwirtschaft e. V., Landesgruppe Ost, 26.06.2003, Oberwiesenthal.

  • Dobbelstein, T.: E-Marketing – A Tool of Gaining and Keeping Customers, Hogeschool Zeeland, 17. - 21.03.2003, Vlissingen/The Netherlands.

  • Dobbelstein, T.:The Use of E-Marketing in Customer Relationship Management, Tashkent State Economic University, Namangan Engineering Economic Institute, Andijan State University, Bukhara State University, 31.01. - 01.03.2003, Tashkent, Namangan, Andijan, Bukhara/Usbekistan

  • Dobbelstein, T.: Kundenzufriedenheit bei Krankenversicherungen – Impulse und ausgewählte Aspekte, Bezirksrat der AOK Allgäu-Oberschwaben, 21.11.2002, Ravensburg.

  • Dobbelstein, T.: Measurement and Improvement of Customer Satisfaction in Service Industry,  Hogeschool Zeeland, 14. - 18.10.2002, Vlissingen/The Netherlands.

  • Dobbelstein, T.: Delegate Satisfaction – Evaluation and Market Research on the Border between public and private Interest, European Master of Congress Management (EMCM), Universidad de Deusto, Institute of Leisure Studies, 18.07.2002, Bilbao/Spain.

  • Dobbelstein, T.: Vom zufriedenen zum begeisterten Kunden, Erfordernisse der Kundenbindung im Handel: public inauguration lecture Berufsakademie – staatlichen Studienakademie Ravensburg – University of cooperative education, 18.04.2002, Ravensburg.

  • Dobbelstein, T.: Marktanalyse und Sortimentsgestaltung für Presseerzeugnisse: Bundesverband Deutscher Buch-, Zeitungs- und Zeitschriftengrossisten e.V., Köln 06.03.2002, Baden-Baden.

  • Dobbelstein, T.: Konzepte eines interaktiven POS-Marketing für Presse, Fachhochschule Kob-lenz, 14.11.2001, Koblenz.

  • Dobbelstein, T.: POS-Marketing, Lehrauftrag an der Berufsakademie - Staatlichen Studienakademie - Heidenheim, Wintersemester 11.12.2001, Heidenheim.

  • Dobbelstein, T.: VMP Nutzenpotentiale für Logistik und Marketing, G+J Vertriebstagung, 13.03.2001, Timmendorfer Strand.

  • Dobbelstein, T.: Benchmarking als Controllinginstrument und Innovationsmotor in Dienstleistungsunternehmen, Universität Bayreuth, Lehrstuhl für Betriebswirtschaftslehre VIII - Dienstleistungsmanagement - Prof. Dr. Herbert Woratschek, 15.07.1999, Bayreuth.

  • Dobbelstein, T.: Der Betriebsvergleich des IfH als Instrument zur Unterstützung der Existenzgründung und Unternehmensführung im Einzelhandel, Chamber of Industry and Commerce Berlin, 06.07.1999, Berlin.

  • Dobbelstein, T.: Was erwartet der Kunde beim Möbelkauf? Was ist ihm wichtig, was ärgert ihn? Wo müssen Handel und Industrie ansetzen?, Verlag Matthias Ritthammer GmbH, 3. Nürnberger Gespräch: Bündnis für Qualität - Zukunftsallianz der deutschen Möbelbranche?, 27.11.1998, Nürnberg.

  • Dobbelstein, T.: Reklamationsmanagement im Möbelhandel, Ursachen und Behandlung von Reklamationen, Foreningen Dansk Möbelindustri, 08.10.1998, Billund, Dänemark.

  • Dobbelstein, T.: Marktforschung im Handel - make or buy, BBE/IfH Summerschool Handel, 02.07.1998, Much.

  • Dobbelstein, T.: Koordination der strategischen Planung im Handel, BBE/IfH Summerschool Handel, 01.07.1998, Much.

  • Dobbelstein, T.: Benchmarking als unternehmensübergreifendes Controllinginstrument in Dienstleistungsunternehmen, Universität Bayreuth, Lehrstuhl für Betriebswirt-schaftslehre VIII – Dienstleistungsmanagement - Prof. Dr. Herbert Woratschek, 28.05.1998, Bayreuth.

  • Dobbelstein, T.: Innovative Auswertungskonzepte - der Betriebsvergleich für Drogerien, Mitgliederversammlung des Drogistenverbandes Niedersachsen e.V., 16.05.1998, Hameln.

  • Dobbelstein, T.: Der Betriebsvergleich als Instrument der Unternehmensführung im Möbelfacheinzelhandel, Fachschule des Möbelhandels, 25.03.1998, Köln.

  • Dobbelstein, T.: Benchmarking als Instrument der Unternehmenssteuerung,Jahreshauptversammlung Bundesverband Produktionsverbindungshandel multitec, 26.02.1998, Kassel

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