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"Customer satisfaction and an emphasized competitive position are the strategic objectives of our company. For this reason, the institute Customer Research 42 has carried out a large-scale face-to-face survey for us. Planning, design and implementation of the analysis were very professional. We were especially thrilled by the flexibility of the team, even on short notice change requests were considered and implemented. The results are very well prepared and clearly show us our strengths and weaknesses. We will continue working with Customer Research 42, in any case. "


Thomas Reischmann

Managing Director

Reischmann GmbH & Co. KG aA

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